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Orelline Guarantees:

Free shipping on orders over €50

For orders of €50 or more, shipping will automatically be calculated for free in your shopping cart.
The amount applies after any discounts and excluding shipping costs .
No discount code needed – we'll take care of the rest!

Returns and Refund Policy

At Orelline you can return your order within 14 days of receipt , provided the product is in its original condition: unworn, unwashed, with labels and hygiene seal intact .

Please note: For hygienic reasons, briefs, bodysuits and other undergarments cannot be returned if the hygiene seal has been broken. Sale items are also excluded from return.

Instead of a refund, you will receive a digital voucher from us for the value of the returned item. This is valid for 1 year and can be spent in our webshop.

Return costs are at your own expense, unless you have received a damaged or incorrect item.

For return requests, please contact us at Orelline@hotmail.com .

Our 24/7 customer service

Do you have a question about your order, delivery, return or a product? Our customer service is available 24/7 via email.

We strive to help you as quickly as possible - often within a few hours. You can also count on us during weekends and holidays.

📩 Contact: Orelline@hotmail.com

Your satisfaction is our priority.